Help center
There are two kinds of payment methods at ShipNepal. They are
1. Pay by your ShipNepal account
As a ShipNepal member, you have your own exclusive ShipNepal member account, to which you can add funds by AliPay,WeChatPay and bank transfer as well. With your account balance, you can pay all the payables and charges occurred at ShipNepal.
2. Pay online
AliPay and WechatPay are available for you to pay online directly.
Account payment will be the default payment method if your account balance is sufficient to cover the payables.
RMB (CNY) is the only currency used at ShipNepal in pricing and payment.
Your account at ShipNepal is also shown/recorded in the currency of RMB. Although you can make T/T bank transfer in NPR/USD to add funds to your ShipNepal account, the ShipNepal system will record your NPR/USD remittance into your ShipNepal account automatically in the currency of RMB, which is exchanged at the current exchange rate accordingly.
You can use NPR/USD to add funds to your ShipNepal account by means of T/T bank transfer. Take USD bank transfer as an example:
① Choose USD as transfer currency, copy ShipNepal USD account at the page Add funds by T/T in your Member Home, shown as below:
② Apply for USD T/T remittance at your bank and fill in the beneficiary bank account information as above.
③ After T/T remittance, fill in the amount you remitted and attach the T/T bank receipt, and then submit, example as below (Bank receipt JPEG, JPG,PNG picture should be less than 2M )
④ Upon receipt of your T/T remittance, your ShipNepal account will record automatically your remittance in the currency of RMB (CNY), which is exchanged at the current rate specified by ShipNepal. You will receive an email notification once your remittance reaches your account, or you can check your account anytime.
You can apply for your balance refund partly or wholly at Account Refund of ShipNepal member center. There is a handling fee for balance refund, charging minimum RMB10 and maximum RMB100.
ShipNepal is responsible for the safety of member accounts, and will continuously upgrade its safety levels technically, effectively and compliance-strictly. All the payments are made to the ShipNepal official accounts instead of personal/individual accounts unless otherwise required. AliPay, WeChat Pay and T/T bank transfer are all connected with ShipNepal official accounts supervised openly.
Customer service QQ: 3004126776
Key account QQ: 810-810-163
Li Sheng 13510362008
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